Choral Rehearsal Tracks Refund and Returns Policy
Choral Rehearsal Tracks and Infinity Music Ventures strive to ensure your satisfaction with every purchase you make. However, we understand that sometimes things don’t go as planned. This Refund and Returns Policy is designed to provide clarity on how we handle returns, exchanges, refunds, and cancellations. Please take a moment to review the following information to understand your rights and options. If you have any questions, our dedicated customer service team is here to assist you every step of the way.
Nature of Your Products/Services: Choral Rehearsal Tracks / Infinity Music Ventures sells digital goods.
Reasons for Returns/Refunds: The acceptable reasons for customers to request returns or refunds include receiving damaged goods, incorrect items, or inability to access or download the one (1) product for their purchase.
Timeframe for Returns/Refunds: Customers have 7 days after original purchase to request a return or refund after receiving the product/service.
Condition of Returned Items: Products purchased must be verified damaged, incorrect, or non-working in order to qualify for a refund or exchange.
Process for Initiating Returns/Refunds: Customers must initiate a return or refund request by contacting infinitymusicventures@gmail.com and detailing all circumstances connected to the request.
Refund Method: Refunds will be provided in the form of store credit or refund to the original payment method.
Contact us at infinitymusicventures@gmail.com for questions related to refunds and returns.